Today's Veterinary Business

AUG-SEP 2017

Today’s Veterinary Business provides information and resources designed to help veterinarians and office management improve the financial performance of their practices, allowing them to increase the level of patient care and client service.

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50 Today's Veterinary Business Leadership Here are 12 ideas to motivate your Gen Y team members. They apply to receptionists and techni- cians as well as to doctors. 1 Offer a Meaningful Vision The days of "Just be happy you have a job" are over. Millennials need a vision. They want to know their purpose and how that pur- pose impacts their community. Your hospital's values, vision and mission should be clear. You do have values, a vision statement and a mission statement, right? Millennials need to know how they individually are part of the mission. They need to feel im- portant. A 2015 survey conducted by the Center for Generational Kinetics found that 60 percent of millennials chose their career path mainly because of their life purpose. So provide them with opportunities to be part of the practice and the community. If you think your 18- to 40-year-old employees — aka millennials, aka Generation Y — are lazy, uncommit- ted and entitled, then either you hired the wrong recruits or you haven't found the right way to motivate them. By Phil Zeltzman, DVM, DACVS, CVJ Leadership When managing younger employees, a nontraditional approach may be better. ways to motivate millennials

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