Today's Veterinary Business

DEC-JAN 2017

Today’s Veterinary Business provides information and resources designed to help veterinarians and office management improve the financial performance of their practices, allowing them to increase the level of patient care and client service.

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Page 15 of 67

Business PROTECT & DEFEND PLIT can provide coverage for all types of practices including general practices, corporate groups, roll ups, emergency and specialty practices, mobile practices, multi-location practices, and more. For a coverage comparison of your entire insurance portfolio to the PLIT program, call 800-228-PLIT (7548) option 4 or visit our expertise is your strength Workers' Compensation • Business Property & Liability • Employment Practices Liability • Umbrella Liability • Flood • Commercial Auto • Data Breach • Professional Liability • Veterinary License Defense • Professional Extension (Animal Bailee) • Embryo & Semen Storage Coverage • Safety & Risk Management Resources • Personal Auto • Homeowners • Renters • Personal Excess (Umbrella) Liability and credit card numbers, addresses, protected health information, driv- er's license numbers and proprietary data about third-party businesses. The less information stored, the less the risk that it can be lost or stolen. Payment card industry (PCI) compliance. If your business accepts credit or debit cards for payment — of course you do — make sure to follow PCI compliance standards. Self-assessments for smaller mer- chants and third-party assessments for larger ones are available. If your practice does not store credit card numbers but outsources card processing to a third party, be sure to ask the processor if it and the equipment you use are fully PCI compliant. Encrypt. For information that must be retained, be sure it is kept in an en- crypted format. Companies often dismiss encryption because of the implementation cost. But encryp- tion suddenly looks inexpensive when you consider the cost that will be incurred if data is stolen. If encrypting data in tran- sit, at rest and on mobile devices is prohibitive, at least focus on mobile de- vices, such as whole-disk encryption for laptops, and ensure that electronically transmitted data to third parties is submitted in an encrypted format. Limit access. Many data losses and thefts happen because of negligence or intentional actions by employees who have authorized access to the network. Be sure to limit employee access to sensitive information to a need-to-know basis. When an em- ployee leaves, disable the network access code immediately. Have an incident- response plan. Don't wait for a data breach to occur before you think about how to respond to one. Your insurance broker and carrier can assist with developing a plan that outlines the steps to take and the risk-manage- ment strategies to employ. Purchase insurance. After weak links have been addressed, consider an insurance policy that protects your organization in the event of a breach. Insurance covers the cost of complying with notification laws, the legal fees incurred to determine a response, forensic costs to inves- tigate what happened, and the de- fense and fines due to governmen- tal actions against your company. It also provides defense costs and the payment of damages involving third-party claims. Don't wait until a breach occurs to figure out how to respond. You should have a detailed and tested response plan ready to go. Protect & Defend columnist Dr. Ed Branam is veterinary and animal services program manager for Safehold Special Risk Inc., a division of Wells Fargo Insurance. He serves on the American Veterinary Medical Association's Legislative Advisory Committee. Your insurance broker and carrier can assist with developing a plan that outlines the steps to take and the risk- management strategies to employ.

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