Today's Veterinary Business

DEC-JAN 2017

Today’s Veterinary Business provides information and resources designed to help veterinarians and office management improve the financial performance of their practices, allowing them to increase the level of patient care and client service.

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18 Today's Veterinary Business Business Business CONSTRUCTIVE CRITICISM Creating a new veterinary hospital is a big task. So many parts to consider, so many needs and constraints to balance. Everyone expects a building to do the basics: stand up, not leak, have working lights and plumbing. However, truly good buildings are expected to be more of a home than a house, more of a museum than a col- lection of objects, more of an experience than a store. A clinic also can be more than rooms full of medical things; it can be a healthful place. I'm referring to a place that both provides healing and enhances the well-being of all who pass through the doors: patients, clients and employees. By Paul Gladysz, AIA, NCARB, CSI, ICC Make your hospital a comfort zone A clinic should be more than a place of healing. It also needs to exude a healthful feeling.

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