Today's Veterinary Business

DEC-JAN 2017

Today’s Veterinary Business provides information and resources designed to help veterinarians and office management improve the financial performance of their practices, allowing them to increase the level of patient care and client service.

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2 Today's Veterinary Business Welcome! Editor-in-Chief Deborah A. Stone, MBA, Ph.D., CVPM Editor Ken Niedziela Art Director Brent Cashman Vice President of Sales & Marketing Rick Boggess Senior Account Executive Kim Long Director of Sales Doreen Carpenter Account Executive Paige Ellington Director of Audience Development Sondra Reynolds Director of Training and Channel Relationships Rachel Bailey Group Publisher Chris Kelly NAVC Chief Executive Officer Thomas M. Bohn, MBA, CAE NAVC Senior Vice President of Sales and Publishing Laura C.S. Walker Today's Veterinary Business 622 E. Washington St., Suite 300 Orlando, FL 32801 Kelly Baltzell, MA, Beyond Indigo Pets president Mark Cushing, JD, Animal Policy Group partner Amanda Donnelly, DVM, MBA, ALD Consulting owner Eleanor Green, DVM, DACVIM, DABVP, Texas A&M University College of Veterinary Medicine and Biomedical Sciences dean Charlotte Lacroix, DVM, JD, Veterinary Business Advisors founder Mary Beth Leininger, DVM, former AVMA president and retired Hartville Group executive Zack Mills, DVM, Duluth, Georgia, practice owner Jeff Thoren, DVM, PCC, BCC, Gifted Leaders founder Ernie Ward, DVM, CVFT, E3 Management owner Fritz Wood, CPA, CFP, veterinary industry consultant Editorial advisory board An Official Publication of the Have you seen or experienced examples of internal or external locus of control in your personal or professional life? How do you build your internal locus of control and increase opportunities to make things happen? Outcomes. Do we really have any control of our life outcomes or play a role in making things happen? Locus of control is one of my favor- ite constructs as it explores our perceptions of the manageability of our life outcomes. The theory gained public attention several decades ago through Dr. Julian B. Rotter. Locus of control is often measured in terms of internal and external orientation. One who demonstrates higher internal locus of control believes he or she plays an important role in outcomes. These people have a strong belief that they can help make things happen. Those who demonstrate higher external locus of control believe that outcomes are a result of chance, powerful others or external forces. They believe they have minimal power in making things happen and often feel they are a victim. External locus of control be- havior is also often associated with the "blame game," a concept that blames others for poor outcomes and the lack of opportunities. Does this construct sound familiar, and have you seen or ex- perienced examples of internal or external locus of control in your personal or professional life? How do you build your internal locus of control and increase opportunities to make things happen? My research indicates significant relationships between internal locus of control and business/nonmedical continuing education, self-aware- ness, self-esteem and authentic leadership. Today's Veterinary Business is a valuable resource that contrib- utes to business/nonmedical continuing education by providing a diversity of content to help veterinary professionals make it happen — no matter what "it" may be. This issue includes topics such as Mark Opperman's "Take con- trol of your inventory" on Page 16, Dr. Jeff Thoren and Trey Cutler's "The surfer's guide to life" on Page 36, Abby Suiter's "Turn hardship into fellowship" on Page 42 and Dan Truffini's "Don't sell yourself short" on Page 52. Future issues of Today's Veterinary Business will provide readers with more insightful information about locus of control as well as other content, resources and tools to help you make it happen. All my best, Deborah A. Stone, MBA, Ph.D., CVPM Making it happen Welcome! NAVC board of directors President Gail Gibson, VMD Immediate Past President Melinda D. Merck, DVM President-elect K. Leann Kuebelbeck, DVM, DACVS Vice President Cheryl Good, DVM Treasurer Laurel Kaddatz, DVM Directors Paige Allen, MS, RVT Harold Davis Jr., RVT, VTS Sally Haddock, DVM Bob Lester, DVM Mark Russak, DVM Today's Veterinary Business (ISSN 2574-5816 print and ISSN 2574-5824 online) is published bimonthly (Feb/Mar, Apr/May, Jun/Jul, Aug/Sep, Oct/Nov, Dec/Jan) by the North American Veterinary Community (NAVC), 622 E. Washington St., Suite 300, Orlando, FL 32801. Copyright 2017. All rights reserved. Please note: The opinions stated in this publication are those of the respective authors and do not necessarily represent the opinions of NAVC or its editorial advisory board. Subscriptions only: Contact 630-739-0900 or CDS/Today's Veterinary Business, 440 Quadrangle Drive, Suite E, Bolingbrook, IL 60440. For a new subscription, renewal, cancellation or address change, visit to fill out an online form. Your subscriber ID is directly above your name on the address label. Free subscriptions only to qualifying subscribers. Qualifying subscribers include veterinarians, members of the veterinary health care team, veterinary school faculty, veterinary students and other professionals allied to the field. Eastern States Veterinary Association Inc. (NAVC) reserves the right to determine eligibility for a free subscription. Deborah A. Stone • Editor-in-Chief

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